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Empowering Human Connections Through Intelligent Insights

DataOrb, Ahmedabad Office
TRUSTED BY THE BEST

Our Vision for the Future of Human Connection

We envision a world where every customer interaction becomes an opportunity for genuine understanding and meaningful connection, enabled by AI that truly comprehends human context.
The DataOrb Journey

From Vision to Reality

The Vision
DataOrb was born from a singular vision: to empower organizations with deep customer context to operationalize empathy and consistently deliver value at every touchpoint. Founded by experts in AI, healthcare technology, and contact center operations, we set out to solve the industry's most pressing challenge - transforming unstructured conversations into actionable intelligence.
The Innovation
We developed context-aware AI that truly understands human conversations at scale. Unlike traditional keyword-based systems, our technology comprehends nuance across 80+ languages, verifies every insight with evidence, and adapts to evolving customer needs without extensive configuration - making advanced customer intelligence accessible to organizations worldwide.
The Transformation
Today, DataOrb has evolved into a comprehensive AI platform driving digital transformation for global enterprises. From telecommunications to healthcare, from retail to financial services, we're revolutionizing how organizations understand customer needs, prevent churn, optimize sales, and deliver exceptional experiences that build lasting loyalty and drive business growth.
INTELLIGENT CX ECOSYSTEM

Elevate CX at Every Level: Our AI Suite

Interaction Insight
Decode conversations, prevent churn, boost satisfaction
Performance Pulse
Monitor, coach, and accelerate agent growth
Insights Advisor
Decode conversations, prevent churn, boost satisfaction
Ask Mira
AI analyst: From questions to CX intelligence
HelpIQ
Instant AI-powered knowledge for agents
DataOrb AI

Multilingual, verifiable, contextual CX platform

Platform Overview

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Latest Resources
From Detection to Understanding: AI's Evolutionary Leap in Customer Experience
March 8, 2025
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Products
The Glass Box Revolution: Promise and Pitfalls in the Age of Transparent AI
February 4, 2025
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Client Stories
The AI Inflection Point
January 7, 2025
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Client Stories
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